Marsh is seeking candidates for the following position based in our Melbourne or Hobart offices:
Account Executive – Client Services
What can you expect?
JLT Public Sector is Australia’s trusted expert in the design and delivery of risk solutions for governments and their communities. We’ve been doing this for over 50 years and have the knowledge, expertise and passion for innovation. We’re continuing to change with the times too, so our clients stay protected. Always.
You now have the opportunity to join JLT Public Sector, part of Marsh McLennan Companies, to work with Local Government in Victoria. Local Government is unique and diverse – just like our services which range from managing self-insurance funds (Mutuals), in-house claims resources and much more to protect the long-term interests of local communities. Join JLT Public Sector… your working day will be as unique and diverse as the valued clients we support. www.jltpublicsector.com
In this role you will focus on developing relationships, enhancing experiences for a portfolio of Public Sector clients in order to generate revenue, developing new business, and retaining and growing the current book of business. You will also be responsible for meeting compliance requirements, providing administrativeand technical support to both internal and external stakeholders, and collaborating with our offshore processing centre.
What is in it for you?
Develop your Risk & Insurance career by acting as a trusted Risk Advisor
Professional environment where your career path really matters and is supported in our global organisation
Great team environment with passionate, energetic and supportive colleagues
Genuine work life balance – hybrid working model
We will count on you to:
Provide Account Management support with a proactive approach to all aspects of service delivery to clients, ensuring needs are identified and met in line with agreed service standards
Develop growth in existing portfolio with new products or broader policy and identify new business opportunities
Act as a trusted advisor to Councils on all their protection and risk management enquiries
Assist other team members to ensure service delivery to clients
Develop and maintain effective long-term relationships with key client decision makers, underwriters and other professional services organisations
Handle claims advocacy and have oversight of equitable claim settlements on behalf of clients
Ensure all documentation is prepared in accordance with company service and compliance procedures and tools
There may be some travel involved in the role, predominantly across Victoria and Tasmania.
What you need to have:
3-5 years’ experience as an insurance broker. Public Sector and/or Affinity servicing experience advantageous
Diploma of Financial Services (Insurance Broking)
QPIB status with NIBA or CIP equivalent status through ANZIIF
Strong knowledge and application of insurance broking principles, insurance products and services
Sound knowledge of sales and marketing principles and their application with the insurance market
Strong business writing skills
Ability to manage and analyse large data sets
Risk management knowledge/experience
Excellent communication skills (verbal and written)
Excellent interpersonal and presentation skills
Developed negotiation skills
About Marsh:
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.