Electrical Systems Technical Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Technical Account Manager plays a critical role in ensuring customer satisfaction and loyalty for their assigned accounts. In this role, you will ensure the customer receives exceptional service that exceeds their expectations.

Your responsibilities

Assists customers’ technical requests and engage with colleagues to take care of any technical issues. Builds strong customer relationships on technical, maintenance and operational levels.Leveraging familiarity with their assigned accounts, supports the customer in a proactive fashion by anticipating the customer’s needs.Works as a liaison between the customer and various ABB departments in delivery of support and to fulfill contract obligations. Coordinates resources within ABB and breaks down any barriers impeding progress. Builds strong relations within cross functional teams.Collaborates with the Account Managers (sales) to timely provide offers responding to customer needs and to proactively identify contract growth opportunities leveraging the full breath of ABB service portfolio.Responsible for identifying service and system sales opportunities for expanding ABB’s value to the customer, and for growing the service contracts at their assigned customers.

Your background

Bachelor's Degree in Electrical, Electronic, Automation Engineering or related field.Technical experience in automation and electrical systems.Knowledge of PLC and industrial control programming and SCADA.Previous experience in technical project management.5 years of experience in similar roles.Availability to travel.Advanced English level.

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com.Work model: hybrid #LI-hybridABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. The Process Automation (PA) business area (>$6B revenue in 2021, 22,000 employees), automates, electrifies and digitalizes some of the most complex industrial infrastructures on this planet. Through its five divisions, it serves customers in the energy, process and hybrid industries – from hydrocarbons, chemicals, water, mining, minerals, pulp & paper to marine and ports, and many more. PA stands at the heart of some of the most important shifts in society, helping the energy-intense industries to safer, smarter and more sustainable operations to enable a prosperous, low-carbon society. For more information on PA, refer to https://global.abb/group/en/investors/strategy-events/pa-capital-markets-day-2022