Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations.

Shifts Available:  AM, PM, NOC Shifts

Full Time; AM 7:00 am to 3:30 pm; Tuesday - Saturday- OR Sunday - Thursday

Short Hour .4; AM 7:00 am to 3:30 pm; Friday and Saturday OR Sunday and Monday

Full Time; PM 3:00 pm to 11:30 pm; Tuesday - Saturday- OR Sunday - Thursday

Short Hour .4; PM 3:00 pm to 11:30 pm; Friday and Saturday OR Sunday and Monday

Full Time; NOC 11:00 pm - 7:30 am; Tuesday - Saturday- OR Sunday - Thursday

Short Hour .4; NOC 11:00 pm - 7:30 am; Friday and Saturday OR Sunday and Monday

Expected starting wage range is $126,048.00 - $155,720.24 Annual OR $60.60 - $74.87 Hourly.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements.

Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.    

Passion, Mindset, and Innovation Set Us Apart  

Telecare behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.    MCRT is creating an opportunity for to intervene in a unique way that has never been done before in our system of care.   This program collaborates and accepts referrals from the Access and Crisis Line (ACL) and law enforcement.    MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.    Each team will respond to calls from the mobile crisis van to provide services directly in the field

We are building a multi-cultural, multi-racial, multi-generational, and inclusive team to help those in need.   

We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference?  

What’s In it For You?  

Team consultation and collaboration   Ongoing program, team, and leader development/training   Leadership succession planning  - opportunity for growth within program and company   Program expansion will continue to offer further professional growth    Free CEUs, free Supervision for BBS Associate License, coaching and mentorship     Online University Tuition Discount and Company Scholarships     Paid Time Off: For FT Employee it is 16.7 days in your first year    Nine Paid Holidays  Low-cost Medical, Vision and Dental Insurance options  Two retirement plans: 401K & Employee Stock Ownership Plan (ESOP)     Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).  Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) For hourly staff only: bilingual pay  

What are the qualifications? (Must Have) 

A Master’s Degree in Social Sciences or related field  Current licensure with CA BBS as an LMFT, LCSW, LPCC  Two (2) years of experience in providing crisis management and mental health services  One (1) year supervisory experience or supervisory training within six (6) months of employment  Driver's license and vehicle insurance that is current and valid with your name listed as the driver  Your own personal vehicle to use for work to attend community meetings, drive on site to crisis if needed, and more.  Position requires transporting Members in program van   Preferred bilingual Spanish or Tagalog

What will your role entail? 

Dispatched and responds to emergency / crisis events in the community across County  Provides onsite therapeutic interventions support to persons and families in crisis  Collaborates with other First Responders as needed to provide onsite crisis support including, but not limited to, transporting members to appropriate levels of care  Will act as a leader for the dispatched mobile team, providing clinical guidance and instruction to team members  Will complete a concise assessment to paint a clinical picture of the members needs and provide appropriate treatment recommendations  Making appropriate referrals for placement, case management and aftercare services, as assigned  Developing and maintaining an awareness of community resource 

EOE AA M/F/V/Disability  

*Benefits vary depending on status, shift, etc.  

Full Job Description can be provided by the program.  

Keywords: Mental Health, Crisis Intervention and Stabilization, Leadership, Management, Team Leader, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement 

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.