At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.

Buenos Aires is one of JP Morgan's key strategic hubs with over 2,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal, among others, providing value-added services, products and solutions to our clients located in various countries around the world.

In this role you will be facing different challenges such as:

Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well! Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking. Strong partnership with key stakeholder, finding ways to collaborate together.

And these are some of the activities you will be responsible for:

Process flow understanding, including ability to understand current flows and linkage between systems and think how the process can be improved/streamlined. Work closely with other Operational teams and infrastructure groups to support a ‘one team approach’. Partner with them on a day-to-day basis to perform more efficiently. Ensuring timelines and client service delivery standards are continually achieved with a client-oriented focus.  Investigate and provide solutions to various queries from internal/external clients as well as internal teams.  Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations).

What do we ask for this position? 

Advanced English, clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate. Great team player able to work in a pressurized and changing environment. Sense of accountability and ownership of issues until resolution. Relevant experience in related functions or businesses is a plus.

 

If you  join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to  do  your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

Home office/flexible work arrangements and work tools to ensure a great experience.  Generous vacation, exam and parental leave. Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old. Medical coverage  for you and your family, including domestic​ partners. Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters. Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises. Language classes, mentorship programs and customized trainings.   Platform for employee discounts in Buenos Aires. Many others that will be presented to you if you join the team. 

 More info can be found here: https://careers.jpmorgan.com/global/en/about-us